Terms & Conditions

Effective Date: 29/12/2025

Welcome to Safe Plumbing. These Terms & Conditions (“Terms”) govern your use of our website, services, and any interactions with Safe Plumbing (“we,” “our,” or “us”). By accessing our website or using our plumbing services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our services.


1. Services

Safe Plumbing provides residential and commercial plumbing services, including but not limited to:

  • Plumbing repairs and maintenance

  • Installations and replacements

  • Emergency plumbing services

  • Inspections and consultations

All services are provided in accordance with applicable laws and professional standards in the United States.


2. Appointments & Service Requests

  • Appointments may be scheduled by phone, email, or through our website.

  • While we strive to meet scheduled times, delays may occur due to emergency calls, traffic, weather, or unforeseen circumstances.

  • Emergency services are prioritized and may affect non-emergency scheduling.


3. Pricing & Payments

  • Service pricing may vary based on the scope of work, materials required, and labor involved.

  • Estimates provided are based on initial assessments and may change if additional work is required.

  • Payment is due upon completion of services unless otherwise agreed in writing.

  • We reserve the right to refuse service for non-payment.

Accepted payment methods will be communicated at the time of service.


4. Cancellations & No-Shows

  • Customers are encouraged to notify us as early as possible if they need to cancel or reschedule an appointment.

  • Failure to provide notice may result in a cancellation or no-show fee, where permitted by law.


5. Customer Responsibilities

You agree to:

  • Provide accurate and complete information regarding your service request

  • Ensure safe and reasonable access to the service location

  • Disclose any known plumbing, electrical, or structural issues that may affect service delivery

Safe Plumbing is not responsible for delays or damages caused by undisclosed conditions.


6. Warranties & Limitations

  • We stand behind the quality of our workmanship in accordance with industry standards.

  • Manufacturer warranties apply to any parts or materials used and are subject to the manufacturer’s terms.

  • We do not guarantee against pre-existing issues, improper prior installations, or normal wear and tear.


7. Limitation of Liability

To the fullest extent permitted by law:

  • Safe Plumbing shall not be liable for indirect, incidental, or consequential damages

  • Our liability is limited to the amount paid for the specific service provided

Nothing in these Terms limits liability where such limitation is prohibited by law.


8. Website Use

When using our website, you agree:

  • Not to misuse, disrupt, or attempt unauthorized access

  • Not to submit false or misleading information

  • Not to use content without prior written consent

All website content is owned by Safe Plumbing and protected by applicable intellectual property laws.


9. Third-Party Links

Our website may contain links to third-party websites. Safe Plumbing is not responsible for the content, policies, or practices of those external sites.


10. Privacy

Your use of our services and website is also governed by our Privacy Policy, which explains how we collect and use personal information.


11. Changes to These Terms

Safe Plumbing reserves the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.


12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Ohio, United States.


13. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Safe Plumbing
📍 Address: 4721 Peak Dr, Hamilton, OH, United States, Ohio
📞 Phone: (513) 883-0018
📧 Email: support@safeplumbingcinci.com